Municipalities and Public Services

As a municipality or public service, you rely on information and communication technology (ICT) in a wide variety of ways. This reliance has grown over the years, and the systems involved are diverse and complex. As a decision-maker within your organization, you may lack a comprehensive overview of these technologies, particularly with regard to cybersecurity, licensing costs, geopolitical uncertainties, and regulatory requirements. allios helps you better understand and make the most of technology, in ways that are appropriate, efficient, and sustainable.

Specifically, a collaboration could look like this:

  1. We conduct an assessment of your existing systems, needs, and preferences. To do this, we use social science methods such as interviews, questionnaires, and process analyses.
  2. We identify the processes and systems that are essential to your operations, evaluate them for risks and dependencies, and formulate an IT resilience strategy for reliable, customized use of technology.
  3. We support you in implementing the IT resilience strategy. This may include:
    • Migrating to open-source software to reduce dependencies and licensing costs
    • Setting up data storage (local or hosted), reliable communication channels (email, real-time communication, and emergency communication), and data backups
    • Setting up and customizing IT solutions so they better support your processes and structures
    • Implementing ICT management processes in accordance with ISO 27001 or the Minimum ICT Standard issued by the Swiss Federal Office for Cybersecurity (BACS)
  4. In the long term, we remain your partner, regularly reviewing your infrastructure and keeping you up to date with training and continuing education.

Bottom-Up Instead of Vendor-Driven

We believe in the value of a bottom-up approach: one that reflects the needs and conditions at all levels of your administration.

Your employees are accustomed to working with specific software, network, and system applications (e.g., document management, approval workflows, accounting, or communication). As a result, they know the strengths and weaknesses of these applications from their day-to-day work and can usually specify very precisely what improvements they would like to see. These “bottom-up” needs and wishes result in concrete specifications for adapting existing solutions or developing new ones. These solutions differ significantly from the vendor-driven market: they are often much leaner, more affordable, and easier to manage than the proprietary products of the monopolistic corporations that dominate the industry.

Tailored to Your Needs

We are flexible, innovative, and responsive to your specific needs. We offer customized solutions, such as:

  • Websites and content management systems (CMS)
  • Communication technologies (email, real-time communication, and emergency communication)
  • Specialized database systems
  • Document management and archiving systems
  • VPN for secure remote access
  • Authentication systems
  • Systems for handling sensitive data

Resilience for Critical Infrastructure

We help you improve resilience so that you can maintain your ability to communicate and take action even during crises or service interruptions, such as internet, communication, or electricity outages.